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Lyssna

Lyssna (formerly UsabilityHub) is a SaaS research platform for usability tests, surveys, interviews, card sorting, tree testing and prototype tests, with a 690,000+ participant panel.

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Introduction

Lyssna brings usability testing, surveys, interviews and recruitment into one place. Its site says it is trusted by more than 320,000 designers, marketers, researchers and product leaders.

Methods include card sorting, first-click, five-second, live website, mobile, preference and prototype testing, recordings, surveys, tree testing and user interviews. Recruitment draws on a panel of 690,000+ verified participants with screeners, or your own users, and analysis features include research AI and an MCP server.

In the quality loop Lyssna validates designs quickly before build.

Features

  1. Many test types: From five-second to prototype tests.
  2. Interviews: Moderated sessions.
  3. Research panel: 690,000+ participants.
  4. Screeners: Target the right users.
  5. Research AI: Synthesis help.
  6. MCP server: Connect research to AI tools.

Pros

  1. Free plan: Low-cost entry.

Cons

  1. Panel costs extra: Recruitment adds spend.
  2. Growth plan price: Jump from free to paid.
  3. Design focus: Not a functional test tool.
  1. Sign up for free and create a test.
  2. Add sections such as a prototype task and a preference test.
  3. Recruit from the panel or share a link, then review results.

Resources:

Pricing

Lyssna has a Free plan at $0 and a Growth plan listed at $166 USD per month, with enterprise options.

  1. Designers and marketers needing quick validation.

Conclusion

Lyssna is a fast, broad tool for everyday design validation.

Budget for panel credits if you recruit through it.

On CheckOps, Lyssna is filed under the Prototype & UX testing stage. Related tools listed here include Maze, UserTesting, Optimal Workshop, Useberry, UXtweak and Lookback. Which one fits best depends mostly on your stack, your team’s size and skills, and whether you prefer to run tools yourself or pay for a managed service. This page reflects the official website, documentation and repository as they stood on 11 November 2026.

Alternatives

Other tools on CheckOps that cover similar ground. Open a page, or compare one with Lyssna side by side.