Zoho Bug Tracker

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Introduction

Zoho BugTracker is an online bug and issue tracking tool from Zoho. Its site promises automated bug tracking and “the issue tracker built to deliver issue-free software”, with issue management, collaboration, automation, time tracking, customisation and integrations.

It offers configurable issue fields and workflows, automation rules, reports and dashboards, and time tracking, and integrates with other Zoho apps and third-party tools listed on its site. Mobile access lets teams track bugs on the go.

In the quality loop Zoho BugTracker is a defect tracker for small and mid-size teams, especially those already using Zoho apps.

How it compares: Jira offers a larger ecosystem, Backlog has flat pricing, and MantisBT and Redmine are free self-hosted options. Zoho BugTracker is a natural fit for companies already using Zoho apps.

Features

1. Issue management: Custom fields, statuses and workflows.
2. Automation: Automation rules for routine updates.
3. Time tracking: Log time on issues.
4. Kanban and reports: Visual boards and dashboards.
5. Integrations: Zoho apps and third-party tools.
6. Mobile access: Track bugs on mobile.

Pros

1. Free plan: Free for up to 3 users and 2 projects.
2. Affordable: Low per-user pricing.
3. Zoho ecosystem: Integrates with other Zoho tools.

Cons

1. Smaller ecosystem: Fewer test tool integrations than Jira.
2. Zoho-centric: Best value for Zoho users.

Usage and Links (Example)

Start the 15-day trial or free plan, create a project, configure fields and workflows, connect your repository, and invite testers. Use automation to route bugs to the right owner by module.

For QA teams, the practical test of any tracker is the bug lifecycle: can testers file a reproducible bug with environment details and attachments in under a minute, can developers see it in their normal workflow, and can a test management or automation tool link failed tests to it automatically? Trial it with a real sprint’s bugs before standardising.

Pricing

At the time of review the pricing page listed a Free plan (3 users, 2 projects, 5 GB attachments) and a Standard plan with up to 10 projects and 100 GB attachments, plus higher tiers, with a 15-day free trial and a 25% saving on yearly billing. See site for prices.

Recommended for?

• Small teams wanting an affordable tracker
• Companies already using Zoho apps

Conclusion

Zoho BugTracker is an affordable, capable bug tracker, especially convenient for Zoho users.